Insurance Information

When you’re dealing with an emergency, insurance is the last thing you want to worry about.
We have put together an informational page that we hope answers most of your questions and concerns about how your bill is calculated, the ins and outs of copayments, and other insurance-related information.

NOTICE TO ALL PATIENTS:

  • Family First Emergency Room is a Freestanding Emergency Room Medical Care Facility.
  • By Texas state law your health insurance company is required to process your ER visit at in network benefit levels.
  • The facility charges rates comparable to a hospital emergency room and may charge a facility fee.
  • Either the facility or a physician providing services at the facility may be out-of-network with the patient’s health plan
  • A physician(s) providing care at the facility may bill separately from the facility.
  • Family First is out-of-network for all benefit plans.

AVISO A TODOS LOS PACIENTES:

  • La Sala de Emergencias Family First Emergency Room es un centro de atención médica de la sala de emergencias independiente.
  • El centro cobra tarifas comparables a una sala de emergencias del hospital y puede cobrar una tarifa de instalación.
  • El centro o un médico que proporciona servicios en la instalación puede estar fuera de la red con el plan de salud del paciente
  • Un médico(s) que brinde atención en el centro puede facturar por separado de la instalación.
  • Family First está fuera de la red para todos los planes de beneficios.

TEXAS SENATE BILL 425

Senate Bill 425, passed by the Texas Legislature during the 84th Regular Session, requires all FECs to post notice of the following:
  • This is a Freestanding Emergency Medical Care Facility
  • This facility charges rates comparable to a hospital Emergency Room and may charge a facility fee
  • This facility or physician providing medical care at this facility may not be a participating provider in your Health Benefit Plan provider network
  • A physician providing medical care at this facility may bill separately from the facility for the medical care provided to you

TEXAS HOUSE BILL 3276

The facility is not a participating provider in any health benefit plan provider network.

HB 2041 Facility Notice

  • This facility is a freestanding emergency medical care facility.
  • This facility charges rates comparable to a hospital emergency room and may charge a facility fee.
  • This facility or a physician providing medical care at this facility may be an out-of-network provider for the patient’s health benefit plan provider network.
  • The physician providing medical care at this facility may bill separately from this facility for the medical care provided to a patient.
  • This facility is an out-of-network provider for all health benefit plans.

Aviso de instalación HB 2041

  • Este centro es un centro de atención médica de emergencia independiente.
  • Este centro cobra tarifas comparables a las de una sala de emergencia de un hospital y puede cobrar una tarifa de instalacion.
  • Este centro o un médico que brinda atención médica en este centro puede ser un proveedor fuera de la red para el proveedor del plan de beneficios de salud del paciente
  • El médico que brinda atención médica en el centro puede facturar por separado de este centro por la atención médica brindada a un paciente.
  • Este instalación es un proveedor fuera de la red para todos los planes de beneficios de salud.

Our goal is to help all patients who come through our doors. Our patients never have surprise billing. Ever. We’ll file with the insurance companies on your behalf. We are, first and foremost, patient advocates.

Emergency Services Facility Fees:

  • Fees range from $500 to $3600 depending upon the level of care necessary to properly treat your condition or illness
  • Median Fee is $1800

Intensive Treatment and Observation Fees

  • Observation Fees are billed at $1750 per hour
  • Median Fee is $1750
  • This is the only level of care charged when an observation is necessary to properly care for your condition or illness
  • Level I $500
  • Level II $900
  • Level III $1500
  • Level IV $2500
  • Level V $3600

If you have a question about Family First ER billing in regards to the No Surprises Act, please contact the No Surprises Help Desk at 1-800-985-3059 or visit ww.cms.gov/nosurprises/consumers.

DISCLAIMER TO ALL PATIENTS:

Family First Emergency Room does not participate in Medicare, Tricare, or Medicaid.

Why Choose Us

Family First ER provides emergency services you need at the time you need them.
We offer a full range of diagnostic testing and experienced medical staff to ensure that you and your family have an excellent healthcare experience.

On-Site Lab & Imaging

With an on-site lab and top tier imaging equipment (CT, Ultrasound, & X-ray), we are a diagnostic powerhouse.

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Work with all Commercial Insurance

If you are not fully covered, we’ll work with you and your provider to keep out of pocket costs minimal.

Open 24/7

Family First ER is a 24 hour clinic, open 365 days a year. Our tireless nurses and physicians are always at the ready.

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Pediatrics

Your kids are your pride and joy. Our pediatrics department is ours, outfitted with the best.

VIP Treatment

Built with luxury & comfort in mind, Family First strives to make every patient’s stay with us a memorable one.

Little Wait Time

We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.

You are welcome here

If you are in need of emergency services, please call us at (555) 555-5555
Or contact us via email form below

Contact Us

    A member of our staff will get back to you as soon as possible! If you’re currently in need of emergency treatment, please call us instead at (555) 555-5555.

    For immediate service Call 346-437-9888
    For immediate service Call 346-437-9888